tv Mayors Disability Council SFGTV April 16, 2021 1:00pm-4:01pm PDT
nernl -- >> thank you, alex. i would like to read the meeting participation instructions. you're all welcome to attend any way that works for you. there are at least a couple of ways to watch the meeting. you can observe it on cable tv by going to watch on television on public access channel 26. you can also live stream sfgov
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i'll read that a second time. the dial-in number to join the webinar by phone is 669-900-6833 and the webinar i.d. is 854 1955 0368. if you wish to make public comment during this meeting, you will need to join by going to the zoom webinar and then once you are in you will need to click on the raise hand icon and you will be raised when it does your turn.
comment. that is for items that are not related to topics on the agenda. the next send item after that is presentation about shared space s and the proposal to make shared spaces permanent by robin abad, who is director of shared spaces. then there will be a break. then there will be a discussion about empowered san francisco technology needs assessment. presence from cecile puretz project manager of empowered san francisco technology needs assessment, thriving in place.
then there will be a report from the mayor's office on disability, then co-chair report, cancer, general public comment, and then counsel member comments and announcements followed by adjournment. >> can i motion to approve the minutes of the agenda. >> so moved. >> thank you. >> now we are moving the last minutes. >> now we go to public comment.
at this time members of the public may address the council on items of interest to the public that are of subject matter jurisdiction to the council that are not on this meeting agenda. with respect to agenda items, your opportunity to address the council will be afforded when the item is reached in the meeting. each member of the public may address the council for up to three minutes. the brown act forbids the council from taking action or discussing any item not appearing on the posted agenda, including those items raised at public comment. >> are there any public comment s the public wishes to make?
>> clerk: the first speaker, you've been unmuted. >> i am a disability advocate and journalist in san francisco. i am one of the many, many disabled people in san francisco that is not able to get a vaccine right now and i'm at a loss to understand what the mayor's office on disability has done to ensure disabled people have access to the vaccine. there has been no home vaccine program as far as i know. there are steps to my apartment and i can't get out with my wheelchair. i'm just appalled that the mayor's office on disability did not have a program in place when disabled people came up on the list to get the vaccine. now there are very few vaccines available and now there is an activation code that supposedly was mailed to me. i have two letters saying i qualify for the vaccine. neither one have an activation
code. not only can i not get a vaccine in my home, i can't sign up to get a vaccine. this is deplorable and i cannot imagine how this pandemic response could have been handled worse by the mayor's office on disability. i don't know why people there get paid. it's sad and pathetic. additionally, i've struggled time and time again to get the mayor's office on disability to follow their own rules on their own website for filing an ada complaint. this is not a e-mail. that is not what it is. the complaint may be filed in writing or as requested in another format that accompanies the complainants disability. upon receipt of a complaint, a copy will be provided. within 30 days of the receipt of
the complaint, a written response will be sents signed by the department head signed by the department head. the office will maintain a copy for at least five years. the complaint can be reconsideration if the request is made. the mayor's office on disability will inform the departmental a.d.a. coordinator that they will respond in 15 days. none of this has happened with many, many complaints i have brought with this department. instead they bring a few polite e-mails and they that is the complaint process. that is not the process. the process is outlined on the
website on the mayor's office on disability. what do i have to do or who do i have to beg to get the mayor's office on disability to follow their own rules and procedures, their own process? this has been so had that i had to sue the city for my accessibility to get on to buses because the mayor's office on disability never filed a complaint or processed anything. that's deplorable. the mayor's office on disability was set up in the 1990s to prevent lawsuits. we need the basic services that are provided. at no times has it been more apparent than now. i beg the office on disability,
please follow your rules and procedures, please do what taxpayers are paying you to do and protect the disabled community. thank you. >> is there any more public comment at this time? >> clerk: yes, we have three additional people who want to make public comments. >> go ahead. >> can you hear me? this is more of a question than a comment. i wonder if the closure of john f. kennedy drive will be addressed in the shared portion of the meeting or the m.o.d. report because i'm very concerned about this issue and
i'm following it closely. i've submitted comments to this meeting before and i've also submitted comments to a number of online newspapers and have tried to submit to the chronicle. there have been offensive op-eds about this and i'm concerned about what m.o.d. has been doing as part of this and to educate the public about what living with a disability really means and how exclusionary permanent closure of j.f.k. drive would be
to many, many members of the disability community rely on that. i wonder if that will be in the m.o.d. report or the shared spaces discussion. that's all. >> thank you. next public comment? >> can you hear me? >> yes. >> this is timely because it is related to the previous commenter. i had planned to put this comment in anyway. i agree with what the previous
commenter said about the closure of j.f.k. drive and there is now a petition on change.org to have the mayor and other officials reopen j.f.k. we just put a petition up so it's not searchable. you might either wait a couple days and go on change.org or go to golden gate park. i'll give you my e-mail and i can give you the link for the petition. in favor of reopening j.f.k.
[indiscernible] -- to go to the next public comment. >> clerk: caller two ending in 2874, you've been unmuted. >> hello? >> clerk: yes, you've been unmuted. >> thank you. this is claudia center. shall i make my public comment? >> yes. >> thank you. i just wanted to bring to the attention of the mayor's council on disability or perhaps you're
already aware an issue with city of college of san francisco disabled students' program and services, dsps, are facing a 40% cut to their non-credit classes for people with significant disabilities, particularly people with intellectual and developmental disabilities, including accessible computer labs, adaptive p.e., classes for people with t.b.i. and stroke and a class for help on job search. i think this raises significant concern with the ability of disabled students to address the services of the school. >> thank you for your comment.
do we have any more public comment? >> clerk: we have two more. helen, you've been unmuted. >> can you hear me? >> yes, we can. >> i'm sorry, i just wanted some clarification about the j.f.k. drive. i'm trying to figure out where in the agenda that item is just to clarify. is it something that will allow public to ask questions? i just need more clarification so that i know if there's going to be an exchange for questions. >> i am the co-chair of this meeting, but at this time no
discussion regarding shared spaces, but you will hear from the director of the -- on the status of that issue. >> okay. so under the shared spaces area we should get some further information? >> i don't think so, but you're going to hear the status of j.f.k. drive -- >> okay, the status. >> -- when the director talks about her input. >> okay. >> if i may through the chair, this is nicole speaking, i will give a brief status report as part of the director's report in the second half of this meeting.
it is not a formal on today's agenda, however, so if you have a comment, i would make it now. >> okay. thank you for the clarification. that's what i needed. my comment was the same about my concern of the closure of the j.f.k. drive, both for persons with disabilities and those with mobility issues who would like to experience the park. i would like to see the inclusion in this discussion here, versus what i'm currently seeing, off to the sides. thank you.
>> next caller. >> clerk: next caller ending in 2633 you've been unmuted. >> this is bob planthold. i wanted you folks to think not just the abstract j.f.k. drive. take a look at the map and look at the features along j.f.k. drive that would be barred for people with disabilities using any sort of motorized vehicle to get to. i mean, there's picnic areas. it's not just using a vehicle to go along j.f.k. drive. it's driving on j.f.k. drive to get to a site, to a site. and if you have a baby in a
stroller or a baby in a stroller, it's much easier, faster, better to drive to a picnic area. what if you have a group of young preschoolers, again, it's easier, faster, safer to go in a mini van than to try to arrange for multiple adults to bicycle with kids maybe not theirs, but maybe part of the daycare group. you need to understand how many are disadvantaged and understand on j.f.k. drive we can't get to facilities, sites, or services. it's also important for anyone using paratransit because that is specific, a door-to-door transportation. if i'm taking paratransit to get to a place and that's not
available for motor vehicle use, that's a problem. too often when we complain we say, we'll let you in. but that's very ad hoc, it's incomplete and unreliable. people who man these barricades are all volunteers. what if i'm in a car and i have a blue placard, but the person driving doesn't have a disability? the idea of some people allowing us in while after we're in somebody else may be harassing us for driving on j.f.k. drive thinking it's closed to motor vehicle. this is fraught with problems. i am grateful to the supervisors who raised this question.
it's got to be changed. it's our safety and right now it means we're not able to travel. there is a constitutional right to travel. we don't have it with j.f.k. drive closed. >> thank you for your comments. are there any more public comments at this time? >> clerk: there are no other public comments. >> thank you. we are moving to the next item of the tend agenda /* -- agenda, item 4, shared spaces. presented by robin abad, director of shared spaces. thank you for coming again, robin. >> thank you, chair.
it's good to be back before the council. i think we were here last in november of 2020. i just want to acknowledge that there will be staff from various departments available to answer questions should any arides from their jurisdictions. that is jessica salimy from the department of public works, brian woo with the municipal transportation agency, that's me, and nicole widdler with the mayor's office. so i'm going to go ahead and share my screen. i did prepare materials. could i have sharing abilities? and i'll also talk through the slides of course.
thank you for your patience. great. i have screen-sharing abilities. are folks able to see this. for folks with your cameras on, can i get a thumbs up? thank you, brian. you should see slide two which is a list of topics. can you see that for those who are looking? yes or no? >> yes, this is denise. sorry to interrupt. thank you. >> thank you. i appreciate it. you know, today's presentation will be very short and quick. we want to leave the majority of the time for comment and feedback from the council as well as public comment. i just want to give you a quick
overview of where shared spaces is today. there have been key questions that the director and staff have helped us to identify. i just want to make sure we get information out there to our disability community and of course time for questions and discussions. we'll go into these in more detail, these seven key questions, but i wanted to show them up top to queue everyone to the content. just a quick recap. shared spaces are used for a variety of things that were needed during the covid pandemic. these were things like curbside pickup or contactless pickup and drop off of essential goods like groceries and medications, outdoor retail and dining and
personal services such as haircuts, bringing those activities not permitted due to restrictions into the public realm and out of doors, physically distanced queueing on sidewalks so patrons as they wait. as an accessory to these activities, entertainment and likewise. you know, the covid-19 pandemic has really impacted our economy. the chart on the screen shows that san francisco ranks third in the nation in terms of overall business closure and fourth in the nation for overall closure. there are things in the pandemic that will persist, hardships to
our locally owned business sectors will continue. the shared spaces program is intended to help stabilize those businesses through the pandemic. the next slide shows a timeline for this eventful last year that we've had with covid and then with the shared spaces program being created with the recovery program. what's shown on the slide, our city and county of san francisco has gone back and forth between different tiers, yellow tier, orange tier, red, back to yellow. and in the winter, we were under more intense orders given our intensive care capacity. this slide has only shown to ground us all and help us remember that the standards for
shared spaces, design standards, operating parameters shifted quite a bit and uneven intervals over the last year, making it really challenging for us to communicate. there have been questions about who shared spaces small businesses actually are. in a survey we found that 50% of shared spaces sponsors are women-owned enterprises. another 33% of shared spaces operators are immigrant operators and also minorities. if these shared spaces couldn't bring the activities outdoors, many businesses would have to close. we're also seeing that continuing to operate out of doors in some capacity is going
to be important ongoing economic recovery and stabilization of our local economy. that's it for the kind of quick background on the program. the next presentation gets into the seven key questions that we've heard coming and prior interactions we've had at the m.b.c. and other meetings that have been convened and others that the m.d.c. have submitted in writing in response to a future shared spaces program. one of the first questions we received was how does the city formally document the permittee's requirement to meet the standards? how are we doing that? the first answer to that question it's in every permit in the terms and conditions.
any operator who seeks a permit, part of the language in there clearly states that federal, state, local a.d.a. requirements, title 3 requirements, must be met. we always require there is an equivalent facility someplace for a wheelchair user to use. so if there is a dining facility at that establishment, that needs to be met. and also how are the regulations committed to permittees to begin with? we have some examples of these. the city and the program does publish design guidelines and manuals. there is the city's technical
assistance, guidance on our web pages, we have an example of that which the director helped to author. there are regular webinars we have given during the pandemic. also in this each department's regulation, having to adopt regulations that will underscore the need to meet the requirements and in many cases be specific about the requirements and i'll show some examples in a moment. what's shown on the screen right now is an example of our manual or our design guidelines pamphlet which is available in multiple languages. there is a demeanor that helps potential sponsors know the
requirements on site. [indiscernible] -- that's for the mobility advocates that your continuous path of travel -- >> robert, you cut off a little bit. can you maybe say that one more time. >> the internet is really bad so i wasn't able to hear everything you said. >> you cut off a little bit. can you back up and say that one more time. >> also, can you enlarge the imaging that you've put up? it's kind of hard to read. is there any way to do that? >> yes, absolutely. let me see if i can try --
>> i'm sorry about -- >> no, no worries. i'm sharing the content in a different way. is that better? >> that looks great. it was the next screen that has a lot of information on it. if you can't do it -- that's hard to read. >> alex asked if i could back up and talk through this. this demeanor that is on the screen is a diagram that shows how a shared spaces business owner can have the proper length on the sidewalk. the next item is in the
guidelines. some key things in this demeanor are a minimum 48-inch-wide clear path of travel, a 48-inch wheelchair turnaround, companion seating, table facilities that have the appropriate under-table height to accommodate wheelchairs and so forth. i mentioned earlier that director vaughan helped us write additional language that we could post on the web as people were considering the shared spaces. here is an example of even another way that information is communicated about what the expectations are for the accessibility at shared spaces
site. next i'm going to show a short series of slides that we typically show in your webinars. it's usually in-person presentations and much longer. we show images like this on the screen where there is a site that is not six feet clear path of travel on the sidewalks so we're giving folks [indiscernible] -- shows that it doesn't provide -- on the screen is yet another example our inspectors have noted in the field of a noncompliance. we also have imagery to help people understand what a level threshold looks like. this is what a webinar looks like and how we try to communicate around what the
expectations are using real-world pictures. on the next screen is a photo that is in compliance, that all the furnishings leave clearance for a six-foot-wide path of travel. getting back to those key questions. when does a.d.a. compliance review occur? the council and others had wanted clarification about when the city actually looks for compliance. there are two ways to answer this question. the first is how we do it now in the temporary emergency of the shared spaces program and the other way to answer this question is how we want today it in the future with a legislated or codified portion of the program. in the first instance, compliance and enforcement, it happens in the enforcement stage
after a site has been implemented. in the future, however, as a consequence of legislation, we'll be doing compliance review at the permit application phase, permit inspection phase, during implementation, and post. we are seeking to make compliance much more robust and consistent. the next question is how do a.d.a.-related issues get recorded in the first place? folks on the call know that 311 is one way that a.d.a. issues are reported to the city. that comprises about 25% of all of the complaints and issues that we've recorded for shared spaces that have to do with
a.d.a. a majority of a.d.a..ishes are recorded or first flagged by the inspection staff out in the field. i just wanted to emphasize this. this data clearly shows that city departments do take a proactive role in ensuring a.d.a. compliance across the city. we could be doing more. i wish i had 10 times the number of inspectors on jessica and robert's team at public works. but nonetheless, this is how a.d.a. issues first get reported. the next question is what's the current status of resolving
a.d.a. issues, how many have you received so far for shared spaces and what is the success rate of dealing with those? out of the approximately 489 cases we've received, 71% of those have been addressed and closed. another the /* 29% are still open. that means there is some a copy of conversation with the sponsor about fixing the issue. folks are going through some measure of communication or outreach or some level of discipline to bring their site into compliance. if folks have more questions about that, our colleagues [indiscernible] -- the question is what's the process and turnaround time for resolving a
complaint? after a 311 complaint is filed or a d.p.w. inspector reported something in the field as they're walking through a neighborhood, there are really five steps. the issue is recorded via 311 or by the inspector. step two is a ticket or we call them r.f.a.s. a request for action is created in the database or the inspections queue. there is a list of sites to inspect. the site has three days to follow up on that r.f.a. or that request for action. when they get to the site depending on the issue, the inspector may issue a correction notice. sometimes it is easy to address right on the spot at that time.
>> depending on the notice, there could be 7, 13 or 30 days to comply, depending on the nature of the issue. i'll just pause there. i don't know, jessica, if you want to add any additional information to the last two slides. >> good afternoon, everybody. it seems correct to me. [indiscernible] -- senior
inspectors is pretty much overseeing the program. >> thank you, jessica. inspectors give a 72-hour ticket and that is another colleague is here to answer questions. >> let's get to the rest of the presentation because i know we want to get to questions and feedback. the next question is what are the consequences of not complying with an a.d.a. issue or with a.d.a.? >> there are steps of progressive discipline including a.d.a. i just talked about a correction notice that jessica or one of her colleagues might hand out on site for a 24 or 72 turnaround.
the next notice of escalation is a notice after violation. this might include fines. the operator might be fined at this stage. and ultimately, because all permits are discretionary, we can revoke the permit entirely if the person is a bad actor and they have issues, permit revocation is an option. more points and then we can close down. there is concern about saving opportunities and [indiscernible] -- the legislation does require that all shared spaces require some accessible public seating
facility to members of the public who are patrons of the business. a grandparent walking their grandchildren home in the afternoon. they may pass several of these shared spaces from their route to the bus stop home. in that case if they want to take a rest, they should be able to. this has implications for the elderly population, for those who are mobility impaired, walking with walkers or canes, there is respite there. some folks had questions about enforcement. i want to show a quick diagram how we through legislation are implementing a path of accountability and enforcement to ensure that issues that come
up with shared spaces, be them a.d.a. issues or design issues are [indiscernible] -- a lot of information and that concludes the slides we have prepare. i will hand it over for next steps. >> thank you for your presentation. if you have a question please raise your hand or we -- and we can call on each one of you. >> thank you, alex. thank you, robin, for the
presentation. it was actually pretty informative. i just want to give a heads-up to my fellow council members. i have a number of questions. i think you're aware i've been spending a fair amount of time on this issue. if you'll forgive me. the last time, robin, you and i spoke, i grilled you on the permitting process. at that time -- and please correct me if i'm misrepresenting, you said permits were issued based on the staff knowledge of the location, that no real time inspection, either in person or using any kind of mapping devices were used for what we currently are experiencing -- and i'm referring mostly to restaurant park ways. let's focus on that as opposed
to the other related businesses. i wanted to just revisit that and ask if i got that correctly. and how are you going to be addressing that in the future. >> thank you for answering that question, council member. this is the temporary emergency covid version of the shared spaces program. we weren't doing physical on-site inspections [indiscernible] -- the physical inspections would happen after the fact after the site had been installed and become operational.
legislation is going to change this and give us more opportunity to do site verification. helen, when we spoke with you last about using tools like google street view and other tools. those are definitely part of what the staff use, those tools, to do this. we're also going to be requiring or expecting a much more robust permit application. that will exclude things like recent site photos. we're going to ask for specific types of photos and elevation of the site, a gutter detail, a curb deck threshold detail, et cetera. so we'll have much more data supporting the permit review application process at the start than we have before. >> great. but, robin, does this relate to
new applications or existing businesses? because i can speak for my own experience that there is very little transit space available for people with mobility issues and i'm sure anecdotally you've heard this from many people, this six-foot-wide traverse is very rarely respected. my question is: are the current operators of these restaurant parklets required to submit to this new legislative protocol or are they built in retroactively? are they already approved? >> thank you for that clarification as well. so in order to acquire a codified version of the permit, there is a transfer from the temporary version to a codified
permit, you will have to submit all of this documentation that i just talked about. >> okay. sounds great. i do have a suggestion for y'all to consider, which is given the increased capabilities of restauranteurs and food service businesses to accommodate more people in size, i would like to recommend that as a trade off for continuing to have the parklets, that free-standing tables and chairs on the sidewalks be removed so that those areas that are established and defined and more often than not on a sidewalk can stay, as obviously seating arrangements, et cetera. however, many of the restaurants in my neighborhood, in addition to those, have free-standing tables and chairs.
that primarily has been where i have found the most difficulty and friends of mine, being able to move in and out of the street. i would also say if businesses do not have parklets set up in the streets, obviously they could hold on to those free-standing tables and chairs. it would be for those who have created that more permanent platform space. >> we can definitely take this feedback back to the legislative cosponsors. i hesitate to commit to any kind of blanket statement because as we've talked about here at the m.d.c., conditions vary depending on what neighborhood you're in. some sidewalks are decidedly
wider than others, some are very narrow. a blanket prohibition might not make sense. you could have in places where the sidewalk is as wide as it is in the market or in the heart of the castro where they are very, very wide and you could have table and chairs on the parklet and 10 feet of clear pedestrian travel. but i do think you bring up a good point how we can set guidelines to minimize congestion. and that is something that we are thinking about in a fine manner. i think we can take the idea back. >> i really would appreciate that. i also have just one more question which is during the time you've been reviewing
complaints, has anybody's permit been revoked? >> that is a great question, helen, and i actually don't know so i have to get back to you. i don't know if my colleagues know. has anyone's permit ever within revoked as a result of an a.d.a. permit being breached. i'll let the staff clarify. [ please stand by ]
and the other thing that i wanted to say -- and this is something that we have spoken about among our council is that we're not anti-small business here. i really think that there is a space, it's called shared spaces for a reason. and i wanted to put it out there in the universe that i think we can both support our small businesses which many disabled people in san francisco are entrepreneurs and they own small businesses and also make enough spaces on our streets to support all of us. so, thank you, again, for being here. and i have a very good feeling that our council will be in touch with you as we continue to finalize more of what shared spaces is going to look like and how we can make it accessible for all of us to enjoy with this new reality will look like. thank you. >> co-chair madrid: and thank you for presenting.
thank you. >> hello, my name is orchid. and i too support small businesses, and i really love the shared spaces. i think that while there are some struggles, there are some barriers, that there's, unfortunately, there's deaf-owned pizza place that closed because they were not -- they were not able to create a small space -- excuse me, i'm getting some distraction from my child. so this deaf-owned pizza place had to shut down. and some businesses were not able to set up small spaces -- or shared spaces.
so if their restaurant was so small they would only have one or two people inside of their restaurant or one or two people outside. that's very, very challenging. because their space was so small. there was no space outside, very little inside. so i think that it's important to think about when we provide permits, why wouldn't we allow -- >> other stores to sell things? >> yeah, can we allow people inside to retail stores? like jewelry stores. now as a deaf person, a big downside of going into public spaces -- and this is when people are wearing masks. i don't know if somebody is talking to me, you know, when they come to me. if somebody -- if somebody is willing to write down their comments or use their telephone to share their comment with me, i don't know if we can have some
type of -- something in writing to recognize the communication barriers that deaf people are facing with masks. so that's just something to educate people, to create a common practice to recognize these barriers. i know that shared spaces will get better and recognize our needs. another big downside is there are so many scooters on the sidewalks. where do people park their scooters as well as bicycles? they need to be mindful of these spaces and the traffic and people who need to walk or wheel by. that's my comment. thank you. >> co-chair madrid: very good. (indiscernible).
>> go ahead, bryant, it sounded like you wanted to comment? >> yes, thank you. i just wanted to thank the committee for their comments, particularly on obstructed sidewalks and obstructive travel, scooter placement, bicycles on the sidewalk, very important issues. this is certainly an issue that was raised even before covid when the scooters were first thrown out on the street, calling it what was it was. and it is through our scooter program, our bike-share program, and careful review of those programs, looking at placement, and looking at distribution and looking at equity concerns and looking at accessibility. that's exactly why we have these
programs to help to ensure compliance by not only these companies, but also their users in locking up the scooters. if you all might recall, the first scooters that came out could just be thrown anywhere. the new ones come with a lock and a cable. we do that for a reason. that's through our permit programs that they can be locked on poles and other facilities that would, of course, keep the sidewalks more clear. likewise, i wanted to point out that that is also why we have a bicycle parking program where we go out and we try to work with the friendly businesses to install bike racks so that, again, sidewalks can be left clear and they're not thrown everywhere in everybody's way. so these are all just part of an ongoing program that we have in working with our partner
agencies in trying to keep sidewalks clear, promote the use of more sustainable moves and, of course, try to facilitate business. i just wanted to comment on that particular element of the comments. >> co-chair madrid: thank you. are there any more (indiscernible). >> i want to make a follow-up comment or question. >> co-chair madrid: do it quick >> so what it be possible, robin, as part of the shared spaces program to do some kind of public education and outreach to raise awareness about the need to keep these spaces, especially for transferring on a
sidewalk. to keep them open and accessible for everybody. and i'm -- i'm including myself in this, but also people with baby carriages and who -- you know, whatever else people are rolling down the street with. and i think that if we could raise awareness about the fact that there are so many multiple needs around in the space, that would be a really good way to just get some compliance out of people recognizing the issue. >> absolutely, helen. i think that as -- and we are using the conversations right now about this legislation to d. and i think that we could do it even more. so, you know, we're being very clear that one of the things that the legislation will be doing will be helping us to achieve greater consistency with
compliance around a.d.a. we'll want to use everything that we have -- our social media, our on-site visits, our pamphlets, our manuals, everything to, you know, to really drive this message home. so we actually do have and have talked about a.d.a. access at shared spaces on our social. and if you check those out, you will see that there's actually a lot of likes and reposting, and so i think moving forward we can re-boot that and make sure that is part of our proactive communication, you know, in all of its forms. >> co-chair pelzam: right, and i would request in addition to electronic and social media maybe some billboards or, you know -- i don't know what your budget is. but -- which is probably zero -- but i would, you know, as the co-chair i would be more than happy to help with messaging on this if you would like our
contributions. >> co-chair madrid: (indiscernible) more members with the shared space portion at this time. (indiscernible) go ahead. >> hi, thank you very much, everyone. and thank you to co-chair madrid and all of our colleagues. i hope that you can expand a little bit more, looking through the other comments that we've had from the public. i know that this won't be the last time that we talk about this in a public forum, but if you could say a little bit to the degree that you know, i'm very pleased to see that we're committing to accessibility
review and it's necessary and i'm glad to see that we're committing to it. i'm wondering what you think -- what you could share with the public about what we anticipate around staffing needs to actually to make this work, and if it's not snag we can talk about today, i think that it is something that we should talk about as we move forward. and as the legislation is being developed. so that's one. and then, second, i'm wondering if bryant, if you could speak a little bit to what you know about how the curb lane approval process is impacting our parking strategy. we've had quite a few comments about parking from constituents with disabilities. so if either of you are able to address those items now, that's great. if not, i would suggest that we
bring that back to this group at another time. >> i can speak a little bit on the subject. i just wanted to communicate a lifetime san francisco resident, and a long-time traffic engineer, almost 30 years of experience. i started very early. and there isn't a day that goes by that we don't have to deal with the balance between competing needs at our curbs. whether it's parking, whether it's shared space, whether it's accessible loading, passenger zones, whether it's blue zones and i know that there's several members in the audience right now who i have worked with personally on these very issues yes, they are a competing curb use, we're trying to find the right balance.
we make it a point not to install these type of shared spaces in passenger loading zones and especially not in blue zones. many of the challenges that we are running into are how to accommodate these shared spaces at the same time that there's, of course, a demand for folks who they want to drive to a commercial corridor and park. and, likewise the businesses themselves have to balance their desire for a shared space versus accommodating commercial deliveries to their business so that they can get the food and the groceries and pwhatever to be able to -- you know, to be able to make the food. and, of course, that creates safety challenges as well for all roadway users
so it's definitely a thing that we're working on and it's something that we're doing our best to balance. i can't give you a concrete plan as to exactly how we do that balance because we know that every san francisco neighborhood and every commercial area can be different. and we're also looking at making sure that transit doesn't get affected by the shared spaces and whatever peripheal challenges that result. so that's an important factor that we're considering as well because that in itself is access, especially for those who can't drive. and certainly we have a disabled and elderly community that we need to serve.
so we're factoring all of these things in. >> if i may, director bohn, thank you, bryant, for that -- and director bohn's first question about capacity and staffing. yes, absolutely. i think what we're proposing here or what the legislation proposes is more intensive for city staff in terms of, you know, higher level of review upfront at the permit application stage as well as, you know, potentially more intensive site inspection and enforcement activities. so it remains an ongoing i think, challenge, to get the outcomes that we need, given the scarcity of the resources relative to the task at hand. so i think that is something that we should take offline, you know, it's a city conversation
to have, making sure that we've got folks over at -- especially that they have everything they need to do this in a sustainable fashion. >> director bohn: agreed. the public has also been concerned, and so i wanted to raise that, so that piece could be also be heard. so i appreciate having additional conversation about that. >> co-chair madrid: thank you. are there any other (indiscernible) i have one question to ask. (indiscernible) trying to
there any spots for businesses that have permits that are not complying with a.d.a. and trying to say why are you doing this. are there any push backs? >> thank you, chair madrid, for those two questions. i can definitely -- i think that i can address first one and bryant can also speak with that and i can take that to answer the second one and let them answer that one. so for question number one -- is the city considering widening the sidewalks a little bit? i think that, you know, the answer is that, yes, that in general the city policy and the city has managed to try to
create as gracious a pedestrian environment as possible. wide sidewalks where possible. and, indeed, slowly we have been doing that around the city and certain corridors. but it's not been an all go effort. and bryant can fill in for me here, but, you know, it is balancing all of the needs in the streets -- the sidewalk as well as in the roads, pedestrians, private automobiles, shared automobiles, transits and bikes. so fitting that all in that very limited area i think is, you know, it's part of the reason why we obviously don't see automatic sidewalk widening everywhere. because m.t.s. did a very hard job of meeting these other needs. before we hop to the second question, bryant, did i miss anything in my response? >> no, not at all.
this is part of the better streets plan that the city has adopted, there's an entire sub-chapter on widening the sidewalks and, of course, increasing the pedestrian realm for a more livable and sustainable use. and, certainly, we've done that on certain corridors wherever we can. i would add, of course, that we probably don't see it in locations as much as we would like. it is in part because it's generally streetscape projects and complete street projects are usually very, very extensive. there are an incredible large number of factors that have to be included, not the least of which are making sure that the sidewalks -- well, we can't just
widen the sidewalk. we have to make sure that the sidewalk next to it is in good condition. it doesn't do any good to widen a sidewalk, like, two feet if the remaining 10 feet isn't accessible or in good shape. you have to look at drainage and utilities and other factors that need to be accounted for, in addition to all of the competing uses that are on the street and on the sidewalk. so that's typically why we don't see them as much as we would like because the cost is generally pretty high. but, again, it isn't something that you can do just a little bit. you can't just add a foot or two. you have to take care of the entire sidewalk, the entire street, and that's why it's called the complete street. >> co-chair madrid: yeah, but the reason that i bring it up is
that maybe it's permanent thing, so i think that it would be good to investigate more of this issue when it comes to, um, businesses when it's being installed. to been the usage. >> i agree with that completely and i think that robin would agree that this is an opportunity to see exactly how people want to use the street, exactly how we want to use the sidewalk, and hopefully or perhaps this might be an opportunity to get folks to reconsider using the sidewalk for other things -- or using the street for other things, other
than just parking on it. and now, certainly, that's not to say that private auto use is necessarily bad. many, many folks rely on it. but the reality is we can take a look and see, maybe we can shift the balance a little bit. >> co-chair madrid: thank you. >> thank you, bryant. to answer the second part of alex's question is, have we received any pushback from businesses who aren't complying with a.d.a. in terms of our kind of enforcement actions. and my sense from b.s.m., the inspections team, is that folks have been very supportive and, you know, working with the inspections team to fix what's wrong with their site. so, faudi or jessica, i'll let you guys talk a little bit what the experience is for your team
on the ground. >> hi, i have noted throughout our inspections that the businesses are very cooperative for any requests related to an a.d.a. item compliance. and they work to accommodate it the fastest among the other things that we ask them to do. >> alex, is that -- >> co-chair madrid: yes, it does, thank you. now i would like to go to comments. how many public comment does we have at this time? >> we currently have four public comments -- public commenters.
>> co-chair madrid: who do we have first? >> clerk: all right, so first commenter is a caller ending in 6323, you are unmuted. >> caller: this is bob planthold. i wanted to say that i've got some significant differences with what's been reported. first of all, remember that there was nobody with a disability or disability serving agency on this economic recovery task force. meaning, we're behind the curve on influencing things. secondly, regarding the legislation that's been talked about, it did not initially have anything about disability access responsiveness or services until i complained to the sponsor, supervisor haney. i'm bringing that up because none of you folks did anything. nobody from the muni accessory advisory committee did anything and they did, in fact, amend the
legislation to include disability access responses. however, it's been sitting in the mayor's office as of a couple days ago. nothing has been happening. it hasn't been signed. i don't know why. i want to go further on this. we just hear today that d.p.w. has some inspection and enforcement role in this. that's news to me. because months ago i made a complaint about a specific parklet where the fence posts are flush against the curb, rather than being away from the curb. that way when water flows down the gutter it doesn't flow freely. it hits the post and then it mounts up and it comes across the sidewalk. that makes it a safety hazard. it may not be an a.d.a. violation, it's a safety issue when the sidewalk gets flooded with trash, mud, silt, debris and so forth. so i made a complaint to d.p.w.
and i was told, well, entertainment commission is handling this. so i got two emails from the entertainment commission. i don't know how in the world they're involved but they did nothing. the first one was like really dumb. they didn't know what's going on. and the second one was palliative and molly coddling, but nothing has been done for months. this is at 225 church street. go google it, check it out, d.p.w. staff. and the other issue about enforcement, there's also nothing in the way of restricting the number of these parklets and the length of a block that can be used for these. so on the westside of church street, on the even numbered side there's one parklet and then there's this j. church, 22 line bus stop. and then there's two more parklets and then two yellow zones. so if i want to park, i have to
go more than three-quarters of the way down the length of the block, and then i've got to walk back three-quarters of the block. nobody has thought about the fact that having access directly to the storefront of aquataine or verge, these stores that we can't get to without ease. and here again i bring up para-transit. its door-to-door service. not block away service. that the. >> co-chair madrid: your time is up. next speaker. hello? >> i think we need to move to the next public commenter. >> caller: you need to look at specific blocks and it's the
same at tastro and market. it's not abstract. you need to look at the practicality. thank you. >> co-chair madrid: thank you, thank you. thank you for your comments. next. >> clerk: okay, the next caller, you have been unmuted. >> co-chair madrid: hello, caller. >> caller: unmute. hi, everybody. this is will railing and i'm making this comment on behalf of the unincorporated non-profit association. i wanted to start by thanking m.o.d. staff for your engagement as has been mentioned several times today. i was not aware of the extent of that and those discussions, and i really appreciate it. i will follow-up with you on that progress. i'd also like to praise efforts that have been made throughout
>> accessible access for all citizens must not be sacrificed in the program. we all use a.d.a. as a shorthand for accessibility, but it's really important to note that these outdoor dining facilities must comply with the a.d.a. standards. both the a.d.a. and the building code must be complied with. there are significant ways in which the building code requires better accessibility than the a.d.a. when an -- a structure is built, building code standards must be met, not just a.d.a. when you look at these structures, the thing to keep in mind is both under the a.d.a.
and the building code when constructing an outdoor area, the accessibility standardings are going to be like any other expansion. i would like both the men to explain a concept mentioned today and in our november meeting and that is equivalent access because the phrase equivalent access sounds wonderful, but, in fact, in both the a.d.a. and the building code this is an exception allowing the normal access not to be provided. when you have a parklet that is accessible but not a table, do you use that to excuse the structure from being accessible and usable itself? thank you very much. >> thank you.
public comment, please. >> clerk: caller ending in 7629, you can unmute. >> hello, my name is richard rosman and i have a statement for robin. i've been sending you e-mails to try to contact you to see if you could come and speak at our neighborhood group next week. i tried phoning you. your phone doesn't work. if you could respond to my e-mails, i would appreciate it. i'm a senior citizen with mobility issues and i have to agree with i guess that man from
public works. the parking is getting harder in this city. maybe you need to make more a.d.a. spaces. if i can't find parking to go to a restaurant, i'll go to daly city. where i wanted to go, businesses are going to lose. the spaces will be for people in the neighborhood. if i walk up in my neighborhood, there's no place to park there. maybe you need to look at the issue of the parklets.
maybe there needs to be more a.d.a. spaces or maybe there needs to be a standard that there needs to be so many regular parking spots on a block and not every restaurant. maybe restaurants have to share the shared spaces. not every restaurant as it all. you know, you need to balance it. between this and closing j.f.k. and shared streets and closing upper gray highway, it's just making it harder for people with disabilities and seniors to give in this city. i'm a native and i work for the city for 26 years, but you seem to be telling us you don't want us in the city anymore and you need to change this attitude of you need to have a more balanced
approach. robin, i'll look forward to communicating with you. >> thank you for your comments. are there any more public comments at this time? >> clerk: yes, we have two more speakers. >> i believe i unmuted. i appreciate the information about the shared space, but i wanted to bring up that within the shared space environment if you talk about bike share or micro mobility share, all these areas of a diverse community of people with disabilities have not been involved in the planning. in my experience of going to the
different planning meetings in the different planning stage, what i've noted is that these different types of planning, the diverse community of people with disabilities and seniors have been left out of the planning. that includes our councils. that includes our commissions in different areas. so if everything is data driven and the community is not welcome to using shared mobility or car rides or this, our data is missing. so i just wanted to bring that to your attention if everything is data driven. and i think in terms of engineering and these concepts and planning, i think it's time that the inclusion of the community is here because of the organization. you've heard from bob plancet and others in the community who are advocates.
we also have a disability and senior actions organizations. we have c.i.l. i know all these organizations are wanting to be part of the planning or the interactions and it's not there. the other thing i want to make note of, the communication is vital right now in order to get any type of data and it really does need to be accessible and in other formats to get on the radar. i as an environmentalist am happy to see us look at these new plans. i'm not happy that the people that could solve the problem are not being invited in. this is going back 10 years. we should have been there. please, take the time to find the funding because you do have organizations at the ready.
thank you. >> thank you for your comments. last public comment. >> can you hear me? i want to associate myself with the comments made by bob and richard. small businesses are essential. i don't think there's any doubt about that. i love supporting small businesses and it's one of the things that makes this a great and wonderful city. but the basically unlimited allocation of giving to any -- pretty much any business launch of a significant amount of the street just is counter productive in the end.
there are about 2,000 parklets. if you think about the parking spaces, these 6,000 to 8,000 parklets lost in the city. how can those not in the immediate neighborhood, how can people get there and park? at this point i've not ventured out that much beyond by own neighborhood. i don't know except based on personal experience, but you see blocks from the parklets that are empty.
it just seems like a wild west situation without any overall plan and without any recognition of the tradeoffs. what good are all these parklets going to be if the number of customers who can get there are severely limited? thank you. >> thank you for your comments. are there any more public comments at this time? >> there are no other public comments at this time. >> i just wanted to say thanks to all who come to us [indiscernible] -- so i just want to say thank you and
looking forward to working with you again. we're looking forward for you to come back. >> thank you, chair. we are looking for this dialog. every time we come back for guidance and feedback, it has influenced the next iteration. on behalf of myself and my colleagues, thank you for having us today. >> thank you. >> we are going back to our agenda which the next item on the agenda is a 15-minute break
presenters which is cecile puretz project manager for empowered san francisco technology needs assessment, thriving in place. she will speak to us regarding the empowered san francisco technology needs assessment. [indiscernible]. >> thank you so much, mr. madrid, and thank you to everyone on the mayor's disability council and all the community members who are tuning in today. my name is cecile puretz and i am the program forking for the empowered san francisco
city-wide technology needs assessment that is currently underway and being conducted by an organization here in san francisco called thriving in place. for the next 10 minutes i'm going to be sharing an imperative around our initiative and strategies that we are using to reach those who are not digitally connected in the covid-19 pandemic as well as ways for community members, council members and others in the community interested in increasing equity, particularly for those with inequities. i want to extend thanks to the mayor's office on disability for their support in building awareness around this issue and being important voices and
advocates around this initiative. so i'm going to go ahead and share my screen. so on this first slide here i am going to do image descriptions for accessibility. the title of this slide is thriving in place. this is the image that we are using in our marketing campaign and it was provided by a disabled-led photo and interview series celebrating disabled black, indigenous, people of color, and this image shows an overview of people engaged in rooftop conversation.
it says bridging the digital divide for san francisco residents with disabilities and older adults. as we continue in this next phase of covid response and recovery, access to technology continues to be a persistent problem in san francisco. people with disabilities and older adults, particularly those who are low income, who are unhoused, or from communities of color have been disproportionately impacted. and the pandemic has intensified this digital divide. to respond to this critical issue, thriving in place is conducting the assessment looking at what are the barriers and the unmet needs of s.f. residents with disabilities and older adults in the pandemic. this study actually began in
march and will be extended until the end of may/june. once we collect the results of the study will be shared with the department of disability agency and services and the mayor's office on disability. so the results will be used to really help us understand how covid-19 has helped with the impact on residents. we know this is not a new issue, but covid has certainly highlighted and intensified the issues. informing the city's strategy for ensuring that all s.f. residents with disabilities and older adults have the tools they need in order to participate in
digital society. so i really just wanted to take a moment and highlight why digital equity matters so much now. this first point that i've highlighted already is who has been most disproportionately impacted. technology is really such a vital way as we've seen it in our lives connecting to vital service, how to sign up for a vaccine, getting online healthcare employments were housing applications or staying socially connected to counter the tremendous social isolation that so many folks have been experiencing during the pandemic. so i wanted to highlight this survey and what it includes. the survey is a 33-colloquy survey. there are about 21 questions. 20 of them are multiple choice,
two open-ended and we wanted to ensure that we are hearing from communities that have been the most impacted but are harder to reach. we're hoping to reach 2,500 or more. we currently have 1,700 surveys completed. and i'll mention other methods completed. the first core area is access to devices and assistive or adaptive technology. it was important around technology is not just devices and access to internet, but also do folks have access to the assistive and adaptive technology and tools and resources they need around that
as well. internet access, what type of internet access do you have access to, is it affordable and accessible in multiple formats and languages for people to subscribe to internet. another big focus is what barriers might people encounter around technology and really trying to understand the nuances on what people are experiencing and how to respond to that. another icon here is digital skills which has been seen in needs assessment. there is support to access digital skills training and also with so many libraries and places people would go to access technology that are closed, how
are people receiving information and resources. telehealth is another big area we want to understand. has technology been a barrier to critical health information. the last piece is access to services. what type of services have people needed most in the pandemic and has technology been a barrier in order to access this. the dates are listed as march 22 through april 30. i will be sharing this in a moment. on the right is a graphic with the orange background with the background highlighting the different districts in san
francisco with a title community stakeholders above it. when we're thinking about the community stakeholders, we really wanted to think about how do we ensure that we're reaching a diverse cross-section of san francisco residents and older adults. we also know that from a recent survey there are approximately 94,000 san francisco residents with disabilities. 64% of which identify as people of color. we really wanted to reach out to those communities who face these barriers. here are some of the community stakeholders we are focused on reaching, older adults 60 and over. adults with disabilities 18 and over. transition youth with disabilities who are 18 to 24. we've been reaching youth not
only through our san francisco unified school district partnership program, but all through transition youth development organizations in san francisco. veterans, residents of single-room -- [indiscernible] and lgbtq2i+. i want to share the ways to connect those who are not digitally connected. i want to talk about language access and accessibility in designing community engaged strategies that are both
culturally informed -- spanish, chinese, russian, and other languages. we've anomaly about an with survey providers. we also printed 2,500 surveys in six languages and i'll speak in a moment where they are distributed. the braille surveys are where people can call in to complete the survey with someone on the phone. lastly, we've been working with one of our deaf community
advisors at urban jazz dance company, mr. antoine hunter to develop the survey. i wanted to draw your attention to an outreach toolkit that we've designed on the thriving in place website. i'll read off to share with the council bolled. it's www.tipff.org there are multiple ways the page can be translated. there are multiple ways you can take the survey online, download flyers, access the phone-based survey as well. i also wanted to mention this is such a strategic part of the
strategic planning process from day one to engage with community members in the deaf and disability community as well as non-profit and aging cultural workers and veterans and transition-aged youth have been guiding in project. we currently have a team of 14 community advisors who are serving on our coalition to help us with the accountability piece that we are reaching a cross-section of people with disabilities and they are facilitating art-focused groups. so i also encourage you to visit the website to learn more. there is one image of one of our community advisors that is featured here on this slide by the name of asim brooks who is a community rep shelter tech. he has experienced homeless and
his image is an african-american man with a yellow circle that says black lives matter. another essential piece of this digital equity initiative has been to work with over 40 c.b.o. community-based organizations developing partnerships and also conducting in-depth interviews with community leaders from those organizations. there are organizations ranging from the disabled student programs and services in the tenderloin, creativity explored, delivered innovations and [indiscernible] so one of our strategies for doing outreach has been through working with two organizations, the office of
civic immigration and delivering innovations and supportive housing. both of these organizations engage with community ambassadors who do a variety of very vital work in our communities including the implementation, but they've been fantastic on partnering with us on spreading the word to the communities about the survey. we currently have about three community comunt /* ams ambassadors who are helping us to do outreach there. we have community ambassadors also in the bay view chinatown, mission, valley. it was important from the community members.
we heard that treasure island was historically underserved as where it is located, but we heard there are a lot of adults and people with disabilities that reside there. the process has been to conduct paid focus groups. we're offering $100 to community members to participate. they will be community ambassadors. that was an important piece to have those who know the community best and we wanted to facilitate them in the community. we will be working with a cross-section of veterans and older adults in the minority
communities and focus groups will also be conducted by bilingual facilitators in english, spanish, asl, tagalog and asl. as of yesterday we have about 1,700 digital surveys completed through survey monkey. we are anticipating a lot more coming through in printed format. we have 2,500 in supportive housing going out through meal services and pantries and other outreaches. we also have 40 braille surveys
that have been mailed out and 100-plus phone surveys that are currently in progress. in terms of our timeline, the survey closes april 30, in just about two weeks. our final report and recommendation, we are anticipating at the end of may/early june 2021 at which point we hope to make this a public document and welcome the feedback at this point in our implementation phase. on this final screen slide is join our digital equity efforts. my name is cecile purtz.
[text on screen] so i just wanted to open it up to questions, both from council members and public comment. and i also wanted to share just a prompt question that i wanted to share out as a way to generate perhaps some discussion, as this could be instrumental in us integrating your feedback and any type of barriers or needs or successes that you experienced around technology. i'll read the question briefly. it just says: what do you feel are the greatest barriers with regards to technology access for san francisco residents with disability? and what are some recommendations you have for bridging the digital divide to improve access to services, employment, education, housing, and health.
i'm going to stop sharing. thank you so much. >> thank you for that amazing presentation. we're going to open it up to the council members. the council member portion and then the public comment. the first councilor may go. >> i would just want to congratulate you on conducting what i would consider to be a model outreach effort to an incredibly challenging and diverse population. so thank you for the work and thank you for the thoughtfulness that has gone into this effort. to answer your question and one
of the motivating reasons i wanted to become a member of the m.b.c., there is no centralized information location that covers issues related to disabled residents of this city and it is infuriating. i don't really need to embellish that anymore. i know d.a.s. is working on a new approach to where their information will be presented and hopefully organized in a way that reflects the interests and the needs of the disabled community. i am -- i don't have any communication challenges and getting information that is easy and current for a person who has full communication capabilities
is impossible. so i will just put that aside. and i just want to know what's going to happen with your work because i'd like it to be implemented in some way. so could you address that question. >> sure. thank you so much, helen, for that kind feedback and also just sharing that feedback around centralized information. i think that has been something that we've heard and has come up in informal communication with community leaders where the information is centralized and in accessible formats for people to access in a clear way as well as the language access piece. in terms of next steps we're looking to -- when we report to the mayor's office on disability
and the stability in aging services, this has been an ongoing priority and commitment of theirs. this will build on what might that look like in terms of a distribution of device. i can't fully answer the question right now, but i think the fact is we're trying to be as transparent as possible in this process in handing over this vital data and information that the city can really manifest in those next steps. >> so do you have a clear utilization of plans for the work, is it informing anything? >> the plan is this will inform the city's strategy in terms of
addressing the issue of where people are still having unmet needs and barriers. the idea is -- i was brought in as a consultant to work over a term. so my hope is that moving forward this can be implemented into next steps. there are discussions underway, so yes. >> i wouldn't want to see this be a report that ends up on a shelf. >> the final report is an opportunity for our advisory members as well as community members to share recommendations of what they would like to see in next action items and steps. and this is an urgent and vital issue and it is integrated as
part of the covid response and recovery. the response for seniors is prioritized. >> i'll just complement that, if i may, we anticipate that driving this is going to include the recommendations that will be shared and then the driver of this project, it will be shared with us and m.o.d. also the age and disability task force. we asked last friday at this exact time what that task force would like to see in the report. there was a desire for recommendations to go forward to the mayor's office. i anticipate that there would be -- once we know what the result and the recommendations are, there would be an
opportunity for this council to engage in helping to inform the city in policy and practice with what we learned. >> may we make sure that n.d.p. get a copy of the report as well? >> of course, it will be a public report. so that will be no problem. >> thank you. the next council member. >> hi, ceclie, how are you? >> hi, ellen. i hope you remember -- >> i do. >> i know cecile from her time with her work at the jewish museum. thank you for your time and a wonderful presentation. i really appreciated you describing your slides as well.
i think that's a model for future presenters. thank you. and i appreciate your very thoughtful approach to your outreach and your survey in general. thank you. one spot i had is i think you had ended your presentation with a question to all of us about technology and where we've seen, maybe particularly in the pandemic, access to technology in the disabled community maybe falling short. i would suggest that technology access should include these transportation companies like uber and lyft and a taxi cab equivalent as well. maybe it's outside your purifier, but if these companies
are arguing that they're not transportation companies per se, that they're technically these technology companies, well maybe this is a way to push them then. if they're technology companies, then the disabled community wants equal access to technology. right now as a parent of a daughter in a wheelchair particularly during this pandemic, it's never been easy to call a lyft or an uber for a wheelchair user. i have been moved to use public transportation, which thankfully is wheelchair accessible. i'm not going to jump on the train like i used to in the height of the pandemic is uber and lyft an accessibility to this community feel even more --
i feel it even more and i think the community feels it even more and i think it's more egregious during this time. uber and lyft are the transportation options of the future and that technology that allows us to utilize uber and lift should enable us in the disability community. i think it's a big ask but a big consideration. >> thank you for bringing that up. technology is what so many rely on. that's interesting to raise in a focus group and dive into.
to add on to the initial comment as well, it's important to mention that disabled communities have been at the foreground of innovation as well and nicole and i have talked about this before around a.d.a. 30 and what we've seen with the tremendous book launches and film festivals. so not only framing access to technology as a deficit, but actually as something that disabled people have a lot of solutions and ideas around how to make more accessible. so i also just wanted to share that piece as well, that looking at it through that lens as well, the report will also look at that. >> thank you.
we can't access because of that a. i know there are a lot of people who are trying to figure out, oh, technology, i don't need that. they see how crucial it is since covid started. it's people's choice whether they want to access technology or not in that way. so some people really are excited to get involved with all the technology and other people just don't want to deal with it. so i just wanted to add a little bit of that perspective. thank you. >> thank you, orchid. you have been an important member of our community advisory panel. we top to conduct focus groups
with the deaf and hard-of-hearing community to understand what the technology needs have been in the pandemic. >> thank you, orchid. are there any other members who want to comment? if any other members wish to comment. >> thank you very much for being here. i have two questions. one is do you have a sense based
on early returns of the data, is there any particular communities or subcommunities where you're seeing gaps in response, are older adults responding or is it equal? a little bit of insight on that if you have it. and then i would love it if you could talk about the ways that the council can help you from here in terms of engagement and outreach to make sure we get responses from as many people in the disability community as possible. >> yes, thank you. we are just am /* agoating
aggregating the data. the 1,700 digital surveys that we have completed are from older adults 60-plus. in that percentage we had 20% as white and 26% identified as indigenous. we have a high percentage of veterans who have been conceding. the survey in terms of neighborhoods, we saw a large concentration around tenderloins. it's a little early because so many of the printed surveys have not been collected yet. the printed surveys tend to be focused on the mission.
we are in contact with various partners around the city. while we have 1,700 and that is encouraging, we still see gaps in representation. so that is an important adjustment and our implementation phase. who is not being reached and how do we work harder to reach those who are not digitally connected or for various reasons. i'm happy to share the data. >> how do you think you can get the word out to the folks represented in the survey? >> that's a great question. i'm happy to share e-mail templates or social media postings that we can share out in the community.
i think especially if you're connected to community members, either through an organization that you're affiliated with. i'd be happy to share information with you to e-mail, phone call. there are a number of ways that can be done. >> thank you for being here. >> are there any other council members who want to comment. >> before we go to public comment, i just have one or two
for that? >> thank you so much. those are both great questions and i think that going back to also just the report and recommendation part of what i'm doing or what we're doing is documenting all of the organizations. for example, you were mentioning some of the unhoused, organizations where we're reaching people who are experiencing homelessness. we're trying to document these organizations so there can be a feedback loop. we will hopefully have a way to connect back. i hope that clarifies that. >> my point is for those communities that are homeless
and once they're given a technology, some people might misuse those devices. >> yeah, i mean, one example that we've been working with larkin and they've been a fantastic partner and have been surveying marginally housed youth in san francisco from i think 13 all the way up to 24 or 25. even understanding how people who are experiencing homelessness are using technology is interesting to understand even down to the basics of are people able to
make an appointment for an overnight shelter or find a bed or resources. we're listening to our partnes as well as a number of different places to understand what resources are needed and how people are using technology. somebody may have a phone one day, but the next day it's stolen. so i think we're still trying to figure that out exactly what are the ways people are using technology. that might look differently from one person to the next. >> my next question is and last question was, when you get
this -- are there a lot of people asking for resources and getting -- paying for internet access, are there any resources in place by now or having needs? >> that's a great question. i think part of this report will do a mapping in a sense of what digital equity type of programs and initiatives are currently underway. so there's a number of organizations including the s.f.
tech council, community living campaign that has done a lot of advocacy and work around the tech networks. there are three or four organizations that are doing in addition to the non-profit c.o.s that are in their organization. however, due to covid and not being able to gather in place, a lot of these tech hubs that did deliver digital skills training or free access to internet and devices are now closed. i think it's also, the s.f. tech council and the community living campaign are doing amazing work. it's also -- hopefully we can inform each other on how to be responsive collaboratively on this really persistent issue.
from my perspective, the biggest challenge is people being able to find alternative ways when a website isn't accessible or is an organization did not -- is using a product, a third party product that a developer didn't think about all the areas for it in order to be accessible. i think the biggest challenges are the public, persons with disabilities, people for which english is a second language, people of varying lack of inclusivity is in the development and planning areas that i don't really think there is enough inclusion of the areas of the specialized disability community or other people who have studied it in order to provide more accessible software and people being accessible
because accessibility is a journey. it's not a destination. most of us out here know that. the biggest challenge here on the ground is if you're assuming everybody is going to go online to get the information but you have a call center where no one is there to answer the phone or the t.t.y. or things have been pulled out, people out here can't get help. one of the first places to go is to look at how are we being interactive or robust in the community in order to engage in being productive in gaining information and data so we know what's going on. two, being able to help people getting the accommodations or necessities that they need, whether it's the vaccine or some other form of healthcare. i know my answer is broad, but
that's what i've been doing for 30 years. when i look at the different areas in digital areas, this is still missing within the development and management areas being the grement and the flexibility anddevelopment and flexibility and that's the best i can put it in two minutes. >> are there any other comments at this time? >> clerk: there are no other public commenters at this time. >> i wanted to say thank you very much. i'm looking forward to the reporting. we hope we will see you back again soon. >> thank you so much, council members. yes, before leaving i'll just drop in the chat box for
everyone the link to the web page where you can find the survey and take it yourself and thank you again for the opportunity. >> thank you. we're going to the report from the mayor's office on dability scab /* disability. >> we are checking to make sure we have captioning capacity past 4:00 p.m. on s.f.gov tv.
i'm going to highlight three areas. one is letting you know about the vaccine events happening and the best way to schedule to get help if you are struggling with vaccine access. i'm going to talk a little bit about the j.f.k. drive engagement and the feedback we've received about the summer together program and concerns we've had from the public so you're aware. as i hope you know, we've been doing quite a bit of engagement around vaccine access and vaccine-specific clinics for people with disabilities. we have three specific clinics dedicated to people with disabilities, although you can get a vaccination at any of our
locations that work for you. the three disability-specific clinics happening this month are at lighthouse for the blind, which is focusing on the blind and low-vision community and any person of a disability regardless of disability type. the university of the pacific, which is helping the pacific outreach to intellectual and developmental disability communities. and this month also u.s.f. in partnership with keizer has designated appointments as well. the best way to get information about the best option for you is to call rush hour vaccine call center number. that number once again is 628-652-2700, 628-652-2700. they operate between 8:00 and 5:00 in the week and they call
folks back on the weekend. they're going to walk you through and run you through the different options. if none of the available options are workable for you, there is a home-bound program. there isn't public messaging about the program. i've asked for that again today. hopefully that will be coming soon. you will likely be placed on a list and contacted at a later time. this effort is primarily focused on senior and senior residential facilities. it's been quite successful. we're pleased. there is an engagement list also that we're working for individual efforts. please call that number and they will give you your best option. we did some work this month with
the pharmacy networks to explore equity access for disability. we are getting a -- after all of these options you still have a difficulty scheduling an appointment, contact us only. the stakeholder working group that was sponsored by supervisor chan had their fourth and final meeting on this past monday where group member s members ha
and long-term goals about access to j.f.k. drive among other actions. the current access strategy does not include a permanent closure proposal. rather, it's the short and long-term steps of j.f.k. improvements to determine what kind of next steps are the most feasible. the next phase of the project is going to involve now this community outreach phase which is going to include, as far as i understand, an action strategy that is going to be presented
publicly once it's in a final draft phase. this engagement process is going to be left by recs and park and m.p.a. and is expected through may and june. the council is encouraged to track this timeline and to invite proposal review as part of an upcoming meeting and council members are invited to track all the legislation on this and also on the shared spaces mentioned earlier including m.t.a. boards and the rec and park commission in the case of j.f.k. drive and the board of supervisors. one thought is to think about whether you would like to jeanedize this. i would encourage you to think
about that given the level of engagement and concern on this topic. finally, i want to encourage the council to track the progress of our first summer together program. m.o.d. met for the first time this last week with representatives from the department of children and youth and families. based on concerns of disability access for this program, that needs clarification and refinement. i encourage the council to consider learning more about the summer together program and a follow up on this future agenda item as well should you see that appropriate for your goal. that's where i will conclude that for today. >> thank you for this. i want to do my report.
request an update to the [indiscernible] -- which requires people of color and police interaction with deaf residents. and the next item is -- >> alex, i would like to report too as co-chair. >> okay. please. >> yes, this is helen, co-chair. i just wanted to let everyone know we have recently submitted correspondence to supervisor peskin regarding questions about the shared spaces program. some of those comments were
reflected in my questions i brought in earlier today. and that concludes my distribution. >> thank you, helen. that relates to item number 9 which is correspondence. are there any correspondence at this time? >> yes. there are two e-mail messages that the council has received. i will read them. the first is from irene palmer. we wrote on friday, frill 9: my name is irene palmer. i am contacting you to express my concerns that j.f.k. drive east has been completely closed to vehicles.
the closure negatively impacts accessibility for individuals with disabilities to visit the young museum and much of the east part of the park. the closure significantly decreases the number of a.d.a. and free parking spaces within walking distance. this also limits access for underserved populations in the community who may be burdened by the cost of paid parking, over which there is no control. i also questioned why when public transportation is being reduced, is there a push from sfmta to prioritize the specific agenda of the bike coalition and walk s.f. that is the end of that first message.