. >> that was chris flanagan reporting. we'll have the latest tomorrow on good morning cleveland at 4:00 a.m. >>> looking ahead to tomorrow, madison village council is expected to talk about the mayor's proposal to get rid of the communities police department. the mayor posted a letter about his idea online and thinks the move will save the village $81,000 a year. they would instead have a dedicated officer from madison township and other policing help as needed. >>> also happening tomorrow, another meeting about the nexus pipeline in medina county. the epa is holding a public at clover leaf elementary school to talk specifically about the proposed wadsworth gas compression station. the nexus pipe loin has been the center of numerous battles in recent years. new tonight at 11 dozens of angry protesters stood in the cold to push their message, stop killing deer. they say the mayor doesn't consider how violent his method is. news channel 5 anchor stood in the middle of that heated discussion tonight. frank? >> reporter: a lot

live in akron, chris flanagan, back to you. >>> water customers build thousands of dollars for water they did not use. you have uncovered customers rights are being ignored. >> reporter: imagine getting a bill that is so off of the charts you know there must be a mistake. tonight we go undercover finding a complaint process that is cloaked in secrecy. he runs an auto repair shop, one day last year he got this, his water was not even hooked up. instead is built is an estimate. >> they estimated i used to ten times my usage. >> reporter: he is not alone. what i do have a problem with is being robbed by my utility company. she is being billed more than $6000 for water she did not use. are the air leaks here? >> no, because before i moved in i had the house inspected by a certified inspector and the city did a thorough investigation too. >> reporter: but in this complaint. they gave her no adjustment. the review board, we found remains cloaked in secrecy. did the water department tell you up front that you had a right to a water review hearing? >> no, they didn't, only until we went back