the murderous rampage of and tashfeen malik forever changed the lives of so many in san bernardino and many of the survivors are telling abc news they're going through a second trauma, a betrayal being refused treatment and therapy for their wounds both physical and mental. amanda was the partner of the shooter, syed farook at the san bernardino county health department. >> we have an active shooter. we need an entry treatment now. >> reporter: he did not spare the leg having lost half her blood. >> she tells me where she had been shot, she tells me that she's going to die and not to let her die. >> i was begging, please help me. please help me. >> i looked down at her and said you're not going to die today. >> reporter: amanda lived but today one year later she is still in pain. told by the county claims administrator she says that a surgery and other treatment she needs were too expensive under california workman's compensa surgery. >> reporter: they won't pay. >> they do not want to pay for it. >> reporter: without that are you in pain. >> yes, i'm in pain every single day. >> repor